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Hi, I'mJamie McAtee

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Career Summary

UX Manager with 10+ years of experience in user-centered design, leading cross-functional teams to deliver exceptional user experiences.

UX Manager with extensive experience in leading user-centered design solutions and fostering cross-functional collaboration in complex enterprise environments. Over a decade of experience in user research, user experience design, and agile methodologies, driving user-centered design and operational efficiency. Passionate about aligning product, engineering and design teams to deliver cohesive user experiences and continuously improve functionality.

Experience

Senior User Experience Manager - Honeywell Connected Enterprise

Jan 2021 - Present
  • Leading top NPI revenue, 13.6M Asset Performance Management UX team. Significantly increased UX research usage, resulting in SUS scores for UIs in the 80s.
  • Foster cross-functional synergy, aligning product, engineering, and design teams to create cohesive user experiences across diverse platforms.
  • Optimize UX team operations through strategic tool evaluation, budget management, and internship program oversight. Enhance efficiency and foster talent development.
  • Led program management for our primary application suite, ensuring timely delivery and quality standards. Drive continuous improvement in user experience and functionality.
  • Oversaw US-based internship program, nurturing talent and standardizing onboarding processes to foster a collaborative learning environment.
  • Led the design system, driving global DesignOps expansion. Align product, engineering, and design to create cohesive user experiences across platforms.
  • Streamline UX processes, reducing time-to-market for new features. Implement agile methodologies, resulting in faster iterations and more responsive product development cycles.

DesignOps Lead - Honeywell Connected Enterprise

Jul 2020 - Jan 2021
  • Conducted design tool ecosystem overhaul, enhancing team productivity and output quality while reducing costs by 50%
  • Architected new job roles and career paths, aligning team structure with long-term organizational goals and industry best practices.

User Experience Manager - Honeywell Connected Aerospace

Mar 2020 - Jul 2020

• Led Connected Aerospace UX team, driving user-centered design solutions and fostering a culture of innovation in response to industry challenges.

Technical Product Owner - Honeywell Connected Aerospace

Apr 2018-Mar 2020
  • Led cross-functional teams of front-end and back-end engineers, QA specialists, UX designers and researchers
  • Championed UX principles, educating stakeholders and bridging gaps between internal and external users, enabling customer visits for the scrum team
  • Orchestrated research to identify maintenance user needs, shaping product requirements with measurable impact. Validated design solutions through evaluative research, ensuring alignment with user expectations.
  • Led augmented reality and blockchain initiatives, driving product innovation in connected aerospace solutions and enhancing user experience.
  • Optimized sprint planning and prioritization, ensuring timely delivery of high-impact features while maintaining product roadmap alignment and budget

Senior User Experience Researcher - Honeywell Aerospace

Nov 2016-Apr 2018
  • Conducted in-depth UX research for flight-planning engine, website, and iPad app, delivering data-driven solutions to complex aerospace challenges. Translated complex data into intuitive flight-planning solutions.
  • Nurtured talent development within Honeywell's expanding UX team, fostering a culture of continuous learning and professional growth.

Senior User Experience Designer - Deloitte

Jun 2015-Nov 2016
  • Led the iPad app design for marketing managers, revolutionizing workflow efficiency and user engagement in Deloitte's iLab innovation incubator.
  • Executed usability testing for multiple products, analyzing user feedback to drive data-informed design decisions and enhance product quality.
  • Cultivated emerging talent through mentorship, fostering a culture of continuous learning and innovation in UX design practices within Deloitte's iLab.

Expert Interaction Designer - Turner Broadcasting

May 2011-June 2015
  • Spearheaded UX redesign for critical broadcasting applications, modernizing legacy systems and enhancing operational efficiency across Turner's core platforms.
  • Partnered with end-users and cross-functional teams to design intuitive workflows and interfaces for critical broadcasting software.
  • Successfully delivered reimagined versions of two core broadcasting applications, driving significant system functionality and user experience improvements.

Education

MS Human-Computer Interaction Design - Indiana University

BS Journalism / Online Media - University of Florida