Career Summary
UX Manager with 10+ years of experience in user-centered design, leading cross-functional teams to deliver exceptional user experiences.
UX Manager with extensive experience in leading user-centered design solutions and fostering cross-functional collaboration in complex enterprise environments. Over a decade of experience in user research, user experience design, and agile methodologies, driving user-centered design and operational efficiency. Passionate about aligning product, engineering and design teams to deliver cohesive user experiences and continuously improve functionality.Experience
Senior User Experience Manager - Honeywell Connected Enterprise
Jan 2021 - Present
- Leading top NPI revenue, 13.6M Asset Performance Management UX team. Significantly increased UX research usage, resulting in SUS scores for UIs in the 80s.
- Foster cross-functional synergy, aligning product, engineering, and design teams to create cohesive user experiences across diverse platforms.
- Optimize UX team operations through strategic tool evaluation, budget management, and internship program oversight. Enhance efficiency and foster talent development.
- Led program management for our primary application suite, ensuring timely delivery and quality standards. Drive continuous improvement in user experience and functionality.
- Oversaw US-based internship program, nurturing talent and standardizing onboarding processes to foster a collaborative learning environment.
- Led the design system, driving global DesignOps expansion. Align product, engineering, and design to create cohesive user experiences across platforms.
- Streamline UX processes, reducing time-to-market for new features. Implement agile methodologies, resulting in faster iterations and more responsive product development cycles.
DesignOps Lead - Honeywell Connected Enterprise
Jul 2020 - Jan 2021
- Conducted design tool ecosystem overhaul, enhancing team productivity and output quality while reducing costs by 50%
- Architected new job roles and career paths, aligning team structure with long-term organizational goals and industry best practices.
User Experience Manager - Honeywell Connected Aerospace
Mar 2020 - Jul 2020
• Led Connected Aerospace UX team, driving user-centered design solutions and fostering a culture of innovation in response to industry challenges.
Technical Product Owner - Honeywell Connected Aerospace
Apr 2018-Mar 2020
- Led cross-functional teams of front-end and back-end engineers, QA specialists, UX designers and researchers
- Championed UX principles, educating stakeholders and bridging gaps between internal and external users, enabling customer visits for the scrum team
- Orchestrated research to identify maintenance user needs, shaping product requirements with measurable impact. Validated design solutions through evaluative research, ensuring alignment with user expectations.
- Led augmented reality and blockchain initiatives, driving product innovation in connected aerospace solutions and enhancing user experience.
- Optimized sprint planning and prioritization, ensuring timely delivery of high-impact features while maintaining product roadmap alignment and budget
Senior User Experience Researcher - Honeywell Aerospace
Nov 2016-Apr 2018
- Conducted in-depth UX research for flight-planning engine, website, and iPad app, delivering data-driven solutions to complex aerospace challenges. Translated complex data into intuitive flight-planning solutions.
- Nurtured talent development within Honeywell's expanding UX team, fostering a culture of continuous learning and professional growth.
Senior User Experience Designer - Deloitte
Jun 2015-Nov 2016
- Led the iPad app design for marketing managers, revolutionizing workflow efficiency and user engagement in Deloitte's iLab innovation incubator.
- Executed usability testing for multiple products, analyzing user feedback to drive data-informed design decisions and enhance product quality.
- Cultivated emerging talent through mentorship, fostering a culture of continuous learning and innovation in UX design practices within Deloitte's iLab.
Expert Interaction Designer - Turner Broadcasting
May 2011-June 2015
- Spearheaded UX redesign for critical broadcasting applications, modernizing legacy systems and enhancing operational efficiency across Turner's core platforms.
- Partnered with end-users and cross-functional teams to design intuitive workflows and interfaces for critical broadcasting software.
- Successfully delivered reimagined versions of two core broadcasting applications, driving significant system functionality and user experience improvements.