US$ The Florida-based claimant alleges that she paid US$410 for tickets to see Tool on 19 April but Viagogo refused to refund her, despite its guarantee which promises to fully refund a customer who bought tickets to an event that was cancelled. Viagogos terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. Scott Liverpool viagogo customer support update Order - 500102472 P.S. It was founded in 2006 by Eric Baker, the co-founder of StubHub.. Viagogo is backed by venture capital investment firm Index Ventures as well as Brent Hoberman, the co-founder and former CEO of lastminute.com, and Jacob Rothschild, 4th Baron Rothschild. To find out more, read our cookie policy. Average. I was not aware that they are a reseller website or would've not touched them with a barge pole. We were eventually informed show was taking place 28th April 2022. Immediately popular, they were touted as safer alternatives to sites like eBay and Gumtree, where buyers had little to no recourse against fraudulent scalpers. 3. Festival Republic, the organisers of Wireless, Reading and Leeds festivals, told Which? View Tickets. Poor. 1.0.0 . Viagogo is a supposed ticket retailer; however, their values are set in money and not in people. withdraw from bitforex to trust wallet. Viagogo faces lawsuit over denied refunds. Toggle navigation Browse Categories. After you raised a dispute did paypal stop or refund deduction from card? If however, your performance of 9 TO 5 THE MUSICAL is cancelled or rescheduled, you will be offered the option to receive a refund or transfer your tickets into a new performance. Wed Jun 08 2022 9:00 AM - 11:00 PM. Acas; Conducere; Evenimente; Comunicate; Presa; Activiti; john deaton law felix's fish camp recipes However, your bank should be coming to the party. I purchased 2 for $75 each, total charge was $195 . 2 October 2020. Advertisement. So I am also a victim of Viagogo. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in DO NOT FALL FOR IT. The service does not specify the exact amount of the fee in advance, as the amount depends on the event, the city and country of the concert and many other factors. Viagogo was seemingly the official ticket merchandiser of this event ( Van Gogh Alive) My search on Google had several links to this company We enjoyed the event it was well set up but upon leaving I asked at the box office the cost of a ticket, they advised $64 a ticket I paid $191.65 each ticket x 2 ( $383.30 total)!! viagogo is a global online platform for live sport, music and entertainment tickets. Viagogo - organizer cancelled event but still didn't get refund Hello, My order ID is 12898398 and I placed it on 7.6.2017 . Yungblud Tour 2022. What a terrible company. A legalized theft. Viagogo has been ordered to pay A$7m (3.9m/4.3m/$5m) for breaching the Australian Consumer Law by making false or misleading representations when reselling tickets to live events. OK. viagogo. Be prepared to contact Viagogorepeatedly by email and send messages through their online help centre. All reviews ticket company time refund money event day price concert email customer service viagogo website people site seat review. Repair, replace, refund; Cancelling a service; Compensation for damages & loss; Warranties; Products & services bought before 2011 Court dismisses Viagogos appeal on misleading representations and penalty Interim authorisation for Virgin Australia and United Airlines codeshare pricing. Viagogo is being investigated by officials in Australia following a spike in complaints over scalping and refunds. Sticky Fingers Concert Tickets. All reviews. My daughter had to return to Perth Australia for a work commitment so I put her ticket on the viagogo site for sale. It was cancelled due to Covid. My bank could not stop the charges The artist (Aldous Harding) announced the delay weeks before I contacted viagogo to seek a refund (my husband bought a ticket through a trustworthy company that offered a refund due to the delayed concert), and the artist publicly posted about the delayed tour (which is how I found out). THE LUME Melbourne Presents Van Gogh The Lume Melbourne, South Wharf Australia. Contact @viagogo over social media Set up a Twitter account. viagogo. Viagogo has a consumer rating of 1.29 stars from 1,676 reviews indicating that most customers are generally dissatisfied with their purchases. Ali B asked 3 years ago. It does Maybe that coke's legit, maybe not, depends on the seller, not the toilet stall. Search Close. All three times worked, but I would not recommend Viagogo. Protect and prevent people from becoming victims of scams by companies or individuals. Kendrick Lamar Tour 2022. Viagogo sells fraudulent tickets to buyers and then charges them for re-selling the SAME tickets. Viagogo is a London-based ticket exchange and ticket resale outfit. Viagogo Reviews, Complaints & Contacts | Complaints Board, Page 13. A Viagogo representative has also stated that customers cannot receive refunds for rescheduled events because these tickets carry over. Marvel Stadium (Formerly Etihad Stadium), Docklands, Australia. Queensland Reds Tickets. Poor. But when we recently shopped for tickets, we found Viagogo is still View Tickets. But, StubHub has been MIA in the 14 states requiring consumers' refunds: California, Connecticut, Florida, Hawaii, Maryland, Minnesota, New Jersey, New York, Ohio, Rhode Island and Virginia. Were not surprised Viagogo is refusing to provide a refund its notoriously difficult to deal with. Great. Consumers complaining about Viagogo most frequently mention customer service, face value and credit card problems.Viagogo ranks 181st among Tickets sites. 3. I purchased a ticket for eurobasket 2022 Milan Italy on April 6th 2022 which cost me 340,40 euro. Being from Sydney and later not allowed entry into WA due to border closure i appealed to viagogo for a refund or a credit to use for a future event. For most venues in Australia the tickets from Viagogo (even if they arrive) are generally not valid at the venue. I would imagine it Sell tickets online with viagogo | Sell concert tickets, theatre tickets and sports tickets - listing is FREE! viagogo is the worlds largest secondary marketplace for tickets to live events. Purchased tickets for bledisloe cup in Perth for aug21 (all black vs wallabies) for my hisbands birthday at a total of $402 for 2 tickets. Viagogo won't refund tix when concert happened in 2020 during lockdown August 6, 2021 7:09 pm. Thanks The viagogo team! Tue Jun 07 2022 6:30 PM. Shipping 119. I truly regret ever coming across viagogo or actually via no go viagogo If I could rate you less than 1 star then I would but unfortunately this is not possible ! Should you experience problems with your tickets on the day of the event you must contact viagogo within 5 working days of the incident to report the issue. 18 April 2019. Viagogo - fraud - request for costs return - viagogo uk order 22179560. I bought it for Cirque du Soleil-Kooza which was supposed be started on Sunday, 11 June 2017 at 17.00, Under the Grand Chapiteau, Perth, Australia. Welcome to viagogo. FanFair Alliance has continually supported the CMAs work to reform this absurd and artificially-fuelled market, Webb added. Spain, the UK and Australia. This company provides exciting "availability" announcements making you believe you are buying something precious, and they sell you event tickets for 2x or 3x the value you can find on TicketOne. WHM visa holders will be eligible for a refund of the VAC paid in relation to that visa if: you hold a valid Working Holiday Maker visa (subclasses 417 or 462); and; travelled to Australia on that visa between 19 January 2022 and 19 April 2022. Viagogo has become the latest ticketing firm to be hit with a lawsuit for allegedly failing to provide refunds for cancelled events impacted by the COVID-19 pandemic. Filter by: Rating. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. 1.3 viagogo Guarantee. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. (Australia) through Viagogo and was charged a Booking fee of $275.01 that did not appear until after the credit card details were submitted. A judge in Australia has ordered Viagogo pay a $7 million fine over misrepresentation to consumers. | Read 41-60 Reviews out of 899 and KEPT the difference in price!!! I've used said toilet stall, three times now, once in the US for baseball, twice in Australia. I called viagogo and explained i will lose all of the money i spent on flights and hotel, and i cant afford to pay for 2nd lot of flights and hotel, however they said we are a re-seller. We cannot refund you. You can re-sell your tickets on our website. 2. Viagogo is akin to the toilet stall at a club where you'd go to buy some nose candy. Viagogo Loses Appeal of $7M Fine in Australia June 3, 2022; StubHubs Motion for Arbitration of COVID Refund Lawsuit Declined June 3, 2022; NBA Finals Ticket Prices Soaring as Boston vs. Golden State Tips Off June 2, 2022; MLB Opens Lottery for Second Field of Dreams Game on August 11 June 2, 2022 The plaintiff, Lauren Shiflett, filed the complaint in a Florida federal court yesterday (Wednesday), New South Wales Blues Tickets. Monday Friday 7:00AM 6:00PM Saturday & Sunday: by appointment; 5018 Service Center Dr. San Antonio, TX 78218 Tel: 020 31376080. customerserviceuk@viagogo.com. Events scheduled for 2020 have now been postponed into 2021; however, Viagogos website explains that refunds are only available if an event has cancelled. I purchased two tickets for the London Flower Show as a returment gift for a collegue, I also booked a trian and hotel for the weekend, all of which I did 6 weeks in advance. Join the 903 people who've already reviewed Viagogo. Viagogo also engages in drip pricing, which is illegal in Australia. Prices can jump by 25% between ticket selection and checkout page. Hidden costs include a booking fee, a "secure ticket" handling fee, and Swiss value-added taxes (Viagogo does not appear to collect GST). English. Monday, 27 June 2022 01:50. We will refund you within the next 7 business days, as soon as you inform us of the tracking number of the return tickets to the address indicated above. ACCC has fined ticket reseller Viagogo $7m for misleading Australian consumers by charging significantly more than its advertised price for popular events such as Any tickets purchased through unauthorised sales channels may be seized or cancelled without refund or exchange and the bearer of the ticket may be denied admission. She is in the process of trying to get a refund either from Viagogo or her bank, the Commonwealth Bank, but isn't sure if she'll succeed. Looking to take further action against them so they can't take continue to the advantage of people. It is important to note that the original authorised ticketing agency can only refund to the original purchaser and not to the person who has bought a ticket from an unauthorised seller. The Australian Consumer Law says you're entitled to a refund if an event is cancelled, but not if a government ban on attendance is in place. Australias Untitled Group on the return of live. that it informed the resale platform its events were cancelled and not rescheduled and it has contacted the Competition and Markets Authority Sunday, 27 November 2022 06:15. Viagogo was the first site that came up, looked legit and said only 18 tickets left. Justin Bieber. Viagogo would not refund. viagogo. Feedback. We paid 348.30 ,for 2 tickets hoping for best seats. Viagogo - never again The cheapest seats at the back of Arena. Tickets - Concert, Sport & Theatre Tickets | viagogo the Ticket Marketplace Australia (0)283 180 255 (AU) or +61 283 180 255 (outside AU) New Zealand +64 4 831 88 31; China +86 40 08 423 252; However, Moodys Investors Service reported yesterday that Bakers company PUG LLC, which does business as Viagogo, received a $330 million loan to add liquidity to their balance sheet. Ticketek who sell the original tickets are giving full refunds - Viagogo refuses. Purchased tickets for my brothers birthday for Sooshi Mango in Australia. When Rose's favourite childhood band The Cat Empire announced they'd be breaking up in September and holding a final farewell concert when Melbourne's lockdown ended, it was an event she wasn't going to miss. viagogo aims to provide ticket buyers with the widest possible choice of tickets to events across the world, and helps ticket sellers ranging from individuals with a spare ticket to large multinational event organizers Flume Tickets. Report. Sunday, September 18 2022 2:00 PM Salitre Mgico, Bogota, Barrios Unidos, Colombia Theatre at viagogo, an online ticket marketplace. Australian Federal Court on Thursday agreed with the national regulator ACCC, finding ticket reseller Viagogo breached Australian Consumer Law by making false or misleading representations and engaging in conduct liable to mislead the public.. Viagogo issued a statement in response. The customer always has the option of relisting their tickets on the platform if they can no longer attend the new date. I couldn't make it to the new proposed date and was refused a refund from VIAGOGO. Call their support line at 00 61 283 180 255. Still no refund from viagogo for my kiss concert in Adelaide so angry right now. Hi all. Viagogo recently acquired ticket seller StubHub, which has also faced its share of COVID-19 refund litigation.Shiflett is challenging Viagogos alleged failure to offer refunds to those who purchased tickets to events canceled during COVID-19. Menu. This fee is absolutely legit, it is used by all reliable and safe companies. Ticket reseller Viagogo is up to its old tricks as live performances return, despite anti-scalping legislation in most states. Weve had several complaints about banks making their customers jump through all sorts of hoops before providing chargebacks. books about the dark side of hollywood. Tested positive for covid and was unable to go for the event and decided to sell the SAME tickets on Viagogo. Viagogo: 610 questions (page 4) on Australia's largest opinion site ProductReview.com.au. Google Australia told us it let Viagogo back on because the reseller has cleaned up its act and is no longer engaging in the sort of trickery that the Federal Court found unacceptable. They would do nothing about it. Viagogo has a customer support line that you can call, but they will only talk to you if your show that you bought tickets for is within 72 hours or if your sale is within 5 days of its shipping deadline. Value 131. 52%. 6%. 6%. Service 138. Suncorp Stadium, Brisbane, Australia. Dec-23-2017 03:49 PM. travelled to Australia on that visa between 19 January 2022 and 19 March 2022. Tue Jun 07 2022 5:30 PM. Chloe. Tickets were emailed and price on tickets was 45!!. Read more about purchasing tickets online. viagogo is an online ticket exchange that allows people to buy and sell live event tickets in a safe and guaranteed way.