Role
UX Research & Design Leader
Based in
Atlanta, GA
Focus
Research-driven design in complex operational environments
Experience
15+ years

The hard part isn’t building it. It’s knowing what to build.

I lead designers and researchers who get close to real users, understand the business, and make sure we’re solving the right problem.

See my work Download resume

Portfolio

Selected work

Aerospace · Program leadership

Transforming engine data access

Led a cross-functional aerospace program with no formal authority over the team — cutting engine data access from an hour to ten minutes.

Read the case study
Insurance · Leadership

Leading through uncertainty

Led a UX practice through a five-month director vacancy — as a peer manager with no formal authority over the team.

 Broadcasting · UX lead

Modernizing content management

Ran Design Jams with users and engineers to replace a legacy Windows system — cutting scheduling time by 50%.

 Aerospace · AI product design

AI-assisted maintenance troubleshooting

Designing a confidence-scored recommendation tool for aircraft maintainers, and learning what it takes to earn trust in a machine suggestion.